What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-3 days production time for your order to ship out, average shipping times are 2-8 days. If you don't have a tracking number after 3 business, please email us.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include full name and order number on the returned items.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong, kindly notify us via email or chat. If the given address is wrong, we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary based on your location. The average shipping time is 2-8 business days. Orders placed late Saturday or Sunday are not shipped until the following Monday.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email with your order number, and we will be happy to assist you in any way we can.